Trust & Safety

Staying Safe on Cinevesture

We take great measures to keep our global marketplace safe, and we’re committed to doing our best to prevent suspicious activity. 

However, suspicious activity may appear on the platform from time to time. We count on your help and diligence to make the experience on Cinevesture as safe as possible.

Getting Started with Online Safety

As with any online business, it’s always important to be diligent in protecting your information, your computer,  and your access. 

• Educate yourself
• Trust your instincts
• Check our general electronic security guidelines for more tips! 

Online Safety Best Practices

These tips can help you identify and avoid potential phishing, malware, or scam attacks. Keep them in mind whenever you see suspicious activity.

1. Phishing

If someone pretends to be an authority or a trusted service in order to steal from you, it’s called phishing. False emails with company logos, fake login pages, and fraudulent personal messages and calls are all phishing attempts. Double check who is communicating with you. When in doubt, never share your personal information.

2. Paid/Leased Account Fraud

If anyone asks you for your Cinevesture username and password, or offers to pay you to use access to your account, this person is a bad actor. Consider your username and password as private as your bank account information. When in doubt, never share your private or personal account information and flag these requests for the team. 

3. Clickbait

If you’re asked to click on external links or sign up for websites you don’t know, it could be clickbait. Some websites make money off of the click-through traffic from these links. Research the website before clicking anything, and look for reviews or red flags that show signs of clickbait or dangerous malware/ransomware.

4. Personal info

Other users do not need access to your personal information, payment account information, driver’s license, passport, social security number or other tax ID, tax forms, etc. Do not share this information.

5. Other flags 

Jobs that advertise benefits, medical insurance, and training programs are often signs of a scam. Some scammers even use a real company’s name to make their job appear more credible. Be extra cautious with these posts.

Email Scams and Malicious Links

Pay close attention to email and messages, especially if you don’t know the sender. Check the details below.

1. Fake email addresses – Take a moment to look at the email address. Do the alias, sender, and domain look legitimate?
2. Email content – Does the content of the email make sense? Watch out for messages urging you to act fast — think first.
3. Personal information – Never respond to an email requesting your personal information. If the sender requests your financial information, username and password, date of birth, social security number, or other tax ID, STOP and ask yourself:
   1. Do you know this sender?
   2. Do they have a legitimate reason to be asking for this information?
   3. Even if you answer “yes,” don’t reply to the email or call the number provided. Contact the company that appears to need your information directly. For example, call your bank or the number on the back of your credit card if the email appears to be from that company.
4. Unknown links and attachments – Beware of emails containing unknown links and attachments. Be careful before clicking or opening them. Don’t click suspicious links.
5. Malicious links – Malicious links are the most common scam tool. They’re also one of the easiest to spot if you’re careful. The link may appear legitimate, but check these details.
   1. The true URL could be hidden. A link’s text may look like a URL, while the link itself leads somewhere else. Hover over the link to see where it goes.
   2. A link shortening service might be used to hide the link’s details.
   3. The URL may contain misleading typos, such as cinvestre.com instead of cinevesture.com. Read it carefully.
6. Attachments – Ask yourself whether you’re expecting an attachment from the sender.
   1. The only attachment file format that isn’t a potential threat is .txt. Treat all other attachments as potentially malicious.
   2. Attachments, especially Microsoft Office files like .xls, could contain hidden malware, even if they pass your virus protection scan.
   3. When being provided with a file you need to access, we strongly recommend running it through VirusTotal or a similar file scanning software before downloading. We also strongly advise against enabling macros. Macros are part of a document. When opening a document (doc, zip, xls, etc.) if a macro is present, you will be asked in a pop-up message whether you’d like to enable it. Macros can contain hidden malware, and if enabled it would allow a scammer access to your computer and compromise your personal information.

Report Suspicious User Activity

We count on your help and diligence to make the Cinevesture experience as safe as possible. If you see a violation of the Cinevesture Terms of Service, we encourage you to report it.

We take every report of suspicious or inappropriate activity seriously. 

What Should I Flag?

You can choose from different flags for why you are reporting something. Choose the best one and include any other details about the situation. Watch for these common violations:

• Requests or offers to pay for access to your password or account information
• A profile picture or any name that seems fake, like the use of a celebrity picture or name
• Content protected by copyright, such as a known logo or phrase
• Anything that looks like it could be a scam or fraud
• Anyone threatening or harassing you
• Demands to receive good feedback

Other situations may require you to make a judgment call. If you believe a user has violated Cinevesture’s Terms of Service, please contact us to report the behavior.

In general, when you contact us, please be prepared to provide a clear account of the situation and any proof you have.

All reports are confidential. We will not share your identity with the user you flagged. After we receive your report, we may contact you through email for more information.

Please note that because of security and privacy concerns, we will not be able to share the results or findings of our investigations with you. We take all reports seriously, and we will take action as provided for in our Terms of Service.

Report Site Vulnerabilities

Cinevesture values the work done by security researchers in improving the security of our products and service offerings. We are committed to working with this community to verify, reproduce, and respond to legitimate reported vulnerabilities. We encourage the community to participate in our responsible reporting process. 

Guidelines for Responsible Disclosure

If you believe you have discovered a potential security vulnerability on any of the cinevesture.com domains, please help us fix it as quickly as possible by reporting your findings on info@cinevesture.com using the following guidelines:

• Please share the security issue with us before making it public on message boards, mailing lists, or other forums
• Please wait until we notify you that the vulnerability has been resolved before you disclose it to others. We take the security of our customers very seriously, and some vulnerabilities take longer than others to resolve
• When submitting a vulnerability, please provide a clear, concise description of steps to reproduce the vulnerability
• Please provide full details of the security issue, including Proof-of-Concept URL and the details of the system where the tests were conducted
• Your submission will be reviewed and validated by a member of the Information Security team. Providing clear and concise steps to reproduce the issue will help to expedite the response
• Please do not engage in security research that involves:
  • Potential or actual damage to Cinevesture users, systems, or applications.
  • Use of an exploit to view data without authorization that involves the corruption of data
  • Requests for compensation for the reporting of security issues through any external marketplace for vulnerabilities, whether black-market or otherwise

General Electronic Security

You are responsible for protecting your computer and your private information everywhere you go, including on Cinevesture. This article includes tips and best practices you can use to help keep yourself safe from all sorts of potential attacks.

If you believe you have received a phishing attempt through Cinevesture, from a Cinevesture user, or about your Cinevesture credentials, please report it to info@cinevesture.com.

Tips to protect your computer

• Regularly update your electronic defenses: antivirus software, browsers, plug-ins, applications, and operating systems. Always install all security patches as soon as they become available
• Consider uninstalling Adobe Flash and using Google Chrome, which has a built-in Flash player
• Schedule automatic PC scans with a trusted antivirus program at least once a week. If you don’t currently have one, we recommend getting and running Avast Free Antivirus or Malwarebytes
• Only complete downloads (files, attachments, software) from trusted sources
• Log off/turn off your computer when you aren’t using it
• Follow these basic computer security guidelines

Tips to protect private information

• Don’t click on unknown links or enter your credentials on unknown sites
• Stick to sites that use encryption when sharing personal information online
• Set up strong passwords (uppercase, lowercase, numbers, symbols)
• Use unique passwords – don’t use the same password for multiple accounts
• Don’t share or store passwords where someone else could access them (assume hackers can get at any information on your computer)
• Change your passwords every 90 days
• Never share your password or account information in exchange for money
• Learn what to do if your email’s been hacked
• Secure your home wifi connection with a strong password
• Don’t treat public computers like your personal computer
• Turn on two-factor authentication when it’s provided
• Be aware of your surroundings – protect your laptop like you protect your wallet
• Back up your data – if your computer crashes or hackers freeze your access, a recent backup can be the difference between a minor inconvenience and a total disaster

Secure a Compromised Account

If you believe your Cinevesture account has been compromised by a phishing attack or otherwise, please follow the steps outlined below.

• Let us know! Report it to info@cinevesture.com as soon as possible.
• Be sure to include your name, user ID, and an explanation of what you think has happened.
• Immediately change your password. If you’re unable to log into Cinevesture in order to make these edits, it’s most likely because we put a hold on your account. This is a temporary measure we take to help protect you from further fraudulent activity.

Safety & Security 

On Cinevesture, you will forge new associations and relationships while building your work. As you would with anyone else you have just met outside of Cinevesture, please be cautious while sharing information such as the following – 

1. Providing access to anything that is sensitive or confidential 
2. Ensure you have clarity on what information you wish to share, prior to and after a contract has been signed. 
3. Please do not share information that does not pertain to the project, even if sought. 
4. Please do not share banking or financial information with previously unknown contacts. 

We always recommend that users are cautious when sharing any sensitive or personal information with anyone they do not know. Start by sending in a proposal with details like job description, duration of commitment required and urge for a meeting (in person or via zoom). Refrain from sharing any documents related to the project.

Eligibility to join and use Cinevesture 

With a few exceptions (such as child actors – with parental consent), the minimum age of application is 18 years. 

In case you have been suspended from Cinevesture in the past, you will not be allowed on the platform again, and new accounts will be closed. No forms of social media bullying or inappropriate language and behavior will be allowed. 

Proposals & Offers

We do not interfere in the process of engaging with business partners nor do we seek a fee. 

Contracts

All contracts (including terms and payments) are exclusively between the parties to the contract and Cinevesture is not party to the same.